Your personal information matters to us. This page provides a clear and transparent explanation of what data Takbad collects, why it collects it, and how it keeps that data safe.
The six principles we strictly uphold to protect your data at Takbad
We collect only the minimum information strictly necessary to deliver our services. We have no interest in gathering personal data beyond what is required.
All data is stored and transmitted using 256-bit AES encryption and TLS protocol. Third parties have no way of accessing it.
Your data is never sold or rented to third parties — and it is never shared externally for advertising purposes.
You can view, correct, and delete your own information. We respect your rights over your personal data.
Once the purpose has been fulfilled or the legal retention period has expired, your data is automatically and securely deleted.
In the event of a data security incident, we will notify you as quickly as possible in accordance with applicable law.
Takbad ("we", "our") treats the protection of personal information belonging to members in Bangladesh ("you") as its highest priority. This Privacy Policy explains what information Takbad collects, how it is used, who it may be shared with, and what your rights are.
By using our website, mobile app, or any of our services, you are deemed to have agreed to this policy. For any questions, contact us at support@takbad.net.
In Summary: Takbad never sells your data. We only collect what is necessary to provide our services and store it with the highest level of security.
Takbad collects several types of information. The table below outlines them by category:
| Data Categories | Example | Purpose of collection |
|---|---|---|
| Personal Information | Full name, date of birth, NID number | KYC verification, age confirmation |
| Contact Information | Mobile number, email address | Account communications, OTP delivery |
| Financial information | Mobile banking number, transaction history | Payment processing, AML monitoring |
| Technical information | IP address, device ID, browser information | Security & Fraud Prevention |
| Usage information | Betting history, login timestamps, page visits | Service improvement and personalization |
| Communication records | Support chat, email correspondence | Service improvement, dispute resolution |
We collect information directly from you when you register an account, complete KYC verification forms, make payments, contact support, or fill out surveys.
When you use the Takbad website or app, certain information is collected automatically — such as your IP address, device type, operating system, browser version, and how long you spend on each page.
Limited data may be received from payment gateways, identity verification providers, and fraud detection services — strictly for the purpose of ensuring the quality of your service.
Takbad uses your information only for the purposes listed below — it is never used for anything else:
Takbad never shares your information with third parties for direct marketing or advertising purposes.
Takbad uses industry-leading security technology to keep your data safe:
Takbad uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. We use four types of cookies:
Cookies can be disabled through your browser settings, though some features may not function as expected.
Takbad does not retain your information longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction history | 7 Years | AML & Tax Regulations |
| KYC Documents | 5 years | Regulatory Obligations |
| Support communications | 3 Years | Service Quality Monitoring |
| Analytics Data | 2 years | Platform Development |
| Cookie information | Up to 1 Year | Session Management |
You have the following rights over your personal data. To exercise any of them, send a request to support@takbad.net:
You have the right to receive a copy of all information Takbad holds about you.
You can request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
You can receive your data in a machine-readable format and transfer it to another service.
In certain cases, including marketing communications, you may object to how your data is used.
Takbad will respond within 30 business days of receiving a rights request.
Takbad strictly refrains from providing services to anyone under 18. We never knowingly collect information from minors. Age is verified at registration, and KYC documents are requested if there is any doubt.
If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed.
Takbad reserves the right to update this Privacy Policy. For any significant changes, you will be notified in advance via your registered email address and through in-app notifications.
Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of this page.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:
We typically respond to privacy-related requests within 7 business days.
Your data is protected with the highest level of security at Takbad. Register now and enjoy the best betting experience in Bangladesh.